Booking and payment

A rental is booked when you approve the quote. Event rentals are paid in full at booking. Monthly rentals are paid at the start of each 28-day cycle. We accept Visa, Mastercard, American Express and Discover through a secure link; approved business accounts may pay by invoice within 15 days. No deposit is required.

Pricing and tax

Your quote lists the unit rate, delivery and pickup, service, any distance or same-day line, and tax. We do not add fuel surcharges or card fees. New Mexico gross receipts tax or Texas sales tax applies based on the delivery address.

Rental periods

Event and short rentals cover up to 5 days on site, including delivery the business day before and pickup the business day after. Rentals over 7 days bill per 28-day cycle and renew automatically until you request pickup.

Delivery

Deliveries run Monday through Saturday in a two-hour window. You agree to provide a level, firm spot within about 30 feet of truck access, a clear 10-foot path, and access through any gate. If the truck cannot reach the spot, the driver places the unit in the nearest safe spot you approve or schedules a return trip; a $65 return-trip charge may apply.

Servicing

Monthly rentals include weekly service on a scheduled weekday. If the unit is blocked or the gate is locked on service day, we notify you and return when access is available; the missed visit is not charged. Extra visits are $45 each.

Changes and cancellation

Date changes are free with 24 hours' notice. Cancel at least 24 hours before delivery for a full refund. Cancellations inside 24 hours carry a $65 trip charge once the truck is loaded.

Pickup and ending a rental

Event units are picked up on the scheduled day. Monthly units stay until you call or text for pickup. Billing stops on the day you request pickup, and pickup happens within one business day.

Care of units and damage

You are responsible for the unit while it is on your site. Normal wear is our cost. Damage from vandalism, theft, fire, tipping by vehicles or equipment, moving the unit without notice, or putting prohibited items in the tank is billed at repair or replacement cost. Do not put hazardous materials, paint, concrete or trash in the tank.

Property

Drivers take care to stay on hard surfaces. We are not responsible for tire marks on soft ground after rain, or for damage to unmarked sprinkler lines, septic lids, utility lines or landscaping. Point out anything to avoid before delivery.

Permits

You are responsible for any permit, venue or HOA approval needed for placement. We size units to the requirements you give us; we do not provide legal advice.

Effective October 12, 2026. Questions? Call (575) 213-3495, read the rental FAQ, see pricing or contact us.

Rental Terms and Cancellation Policy